Privacy Policy
Privacy Policy
This privacy notice discloses the privacy practices for javajavacoffee.com.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Your javajavacoffee.com Account
You agree that you are liable for purchases made through your javajavacoffee.com Account and assume responsibility for taking reasonable action to safeguard your Account information to prevent unauthorized purchases. You further agree to notify Java! Java! Coffee promptly should you become aware of any actual or potential compromise of your Account information so that Java! Java! Coffee may take appropriate actions to safeguard Java! Java! Coffee Company’s legal interests.
Return Policy: Coffee
We do not accept returns on coffee due to the perishable nature of coffee. However, we are quite willing to resolve problems as they arise. If you have any issues with your coffee, or if there are errors in your order, please contact us at 425.432.2184 within 2 days of receiving your order. We will do our best to ensure that you are satisfied.
Return Policy: Merchandise (Non-Coffee Items)
We would like you to be satisfied with your purchase. All Returns or Exchanges on merchandise (non-coffee) items must be done within 30 days of the purchase date. Please email your order number, name, reason for a Return/Exchange, and the item and quantity you wish to Return/Exchange to brenda@javajavacoffee.com (or call us at 425.432.2184. We will contact you with information on how your return will be processed. We will not refund the price of shipping. All returns should be sent to:
Java! Java! Coffee Company
Attn: Mail Order Return
23130 224th Pl. SE Ste. 101
Maple Valley, WA 98038
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Changes
Java! Java! Coffee Company reserves the right, at its sole discretion, to modify or replace any part of this Agreement at some future date. Changes will be posted on our website.